When are your stores open?

We’re open 7 days a week. Store trading hours vary from season to season. Click here for up-to-date opening hours.

Most of our Landscape Centres open earlier than stores. Visit your local store page to check Landscape Centre hours.

What is the number for my local store?

Click here for a full list of our stores and contact numbers.

How do I check my points and vouchers?

You can check your points balance and reward vouchers by signing in to your Garden Lovers Club account here.

How do I update my details?

You can update your details with us by signing into your Garden Lovers Club account here.

What products are excluded from points?

You’ll earn single (and sometimes even double) points on most of our items in-store but we do have a few exclusions. You will not receive Garden Lovers Club points on cement products, direct delivery turf, delivery and freight charges, crane truck lift fees, selected blocks and pavers and gift cards. For full details see our friendly staff in-store.

What do I do with a sick looking plant or shrub?

A healthy garden starts with selecting the right plants for your conditions. Ask our in-store staff to recommend the best plants both to suit your space and to give your garden the best chance to thrive.

If you're sure you've met your plant's sun, soil and exposure requirements, but it's still not looking its best, it may not be receiving the right levels of water or nutrients. It might also be battling pests or diseases, or it could be a combination of all of the above. Take some photos or notes of the symptoms, such as yellowing leaves or drooping foliage, and any bugs you can see. Come and visit us in-store and our horticulturists will be able to help identify the issue and make some suggestions.

Do you have bulk products and do you deliver?

Yes and yes! We have a huge range of bulk product like soils and mixes, sands, mulches and pebbles. You can drive through and load bulk products straight into your truck (except our Mascot store where bulk bags are available) or we’ll deliver them for you.

We deliver 7 days a week. If you would like to find out more or place an order contact your local Flower Power.

Do you provide a gardening / garden design service?

At Flower Power we provide a range of services to help make your garden great. Click here for a full list of our services including garden design and garden maintenance.